The
overnight success of social media has prompted some pundits to regard
it as a flash in the pan or a passing fancy. According to statistics,
however, 92 percent of marketers in 2014 claimed that social
media marketing
was important for their business, with 80 percent claiming their
efforts increased traffic to their websites.
Increased
brand recognition
Every
opportunity you have to increase your visibility is valuable. Your
social media networks are new channels for your brand’s voice and
content. This is important because it makes you easier and more
accessible for new customers, while it makes you more familiar and
recognizable for existing ones.
Improved
brand loyalty
Loyalty,
it seems, is a two-way street. According to a university report,
brands who engage on social media channels enjoy higher loyalty from
their customers, while another study found that Americans who follow
brands via social network are more loyal to them.
Higher
conversion rates
Social
media is a place where brands can act like people do, and this is
important because people like doing business with other people--not
with companies. The humanizing ways of social media can develop
credibility, trust, and ultimately lead to higher conversion rates.
Better
Search Engine Rankings
Google and
other search engines calculate rankings using social media presence
as a factor because strong brands almost always use social media. As
such, being active on social media tells search engines that your
brand is legitimate, credible, and trustworthy.
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